Out of Hours & Urgent Problems


Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

How to Get Healthcare Advice & Assistance when the Surgery is Closed

Out of hours services are available when the practice is closed (our opening times can be found here).

If you need to see a doctor with an urgent problem outside normal surgery hours, please telephone 01273 776245 and you will be given instructions how to contact the emergency out of hours doctor.

Out of Hours support is provided via NHS 111 and IC24 and is staffed by fully trained health advisers and local GPs. You can get advice and, if necessary, a GP assessment at a local "out of hours" centre at the Royal Sussex County Hospital, Brighton, or a GP home visit if you are housebound.

Urgent Problems during Surgery Hours

We will always see urgent cases the same day. When requesting an urgent appointment you must be prepared to see the first available Doctor and you may have to wait until the end of surgery to be seen.

Urgent appointments are for genuine emergencies that cannot wait until the next routine appointment. There will only be sufficient time to discuss one urgent problem with the Doctor.

Severe Injuries

The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:

Royal Sussex County Hospital, Eastern Road, Brighton, BN2 5BE.
Telephone: 01273 696955 extension 64261

Also in the event of poisoning or overdose the attend A&E

Minor Injuries and Illnesses (Walk in Centre)

Surgery patients are free to use the Walk in Centre at:

Brighton Station Walk-In Centre (next to Brighton Station)
Aspect House, 84-87 Queens Road, Brighton, BN13XE
Telephone: 01273 203058
Website: www.brightonstationhealthcentre.nhs.uk

Anyone can use a walk-in centre - you do not need an appointment or to be registered with a GP. The walk in centre is staffed by experienced nurses and GPs and is open every day from 8am to 8pm, including all bank holidays. The centre offers a range of services including health information and treatment for a range of minor illnesses and injuries without having to make an appointment.

Other Sources of Advice (NHS 111)

NHS 111

What to do when my Medical Practice is closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to call 111

  • You think you need to go to A&E or to another NHS urgent care service
  • The surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to all 999

  • Call 999 for life-threatening emergencies such as:
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours the practice remains your first point of contact for all routine requests.

More information about NHS 111 can be obtained from NHS choices at www.nhs.uk/111

Please only visit the A&E department if it is an emergency.